At Bitechchain, protecting user privacy is a core principle of how we operate. This Privacy Policy explains what information we collect, why we collect it, and how it is handled when you interact with our website and digital services (collectively referred to as the Platform).
By using Bitechchain, you agree to the practices described in this policy.
1. Data We Collect
To provide and maintain our services, Bitechchain may gather different types of information depending on how you interact with the Platform.
1.1 Information You Provide
This includes details you voluntarily submit when creating an account or communicating with us, such as:
Name and contact information
Email address and phone number
Country of residence
Account-related credentials and preferences
1.2 Automatically Collected Information
When you access the Platform, certain technical data is collected automatically, including:
Internet protocol (IP) information
Browser and device characteristics
Operating system data
Interaction patterns, timestamps, and pages viewed
1.3 Identity and Security Verification
To maintain platform integrity and comply with applicable regulations, identity verification may be required. Such data is collected securely through approved external verification providers.
2. Purpose of Data Use
Bitechchain processes user information strictly for operational and legal purposes, including:
Account creation, authentication, and maintenance
Enabling access to platform features
Responding to inquiries and providing user support
Improving system reliability, performance, and security
Preventing unauthorized activity or misuse
Meeting regulatory and compliance obligations
Bitechchain does not commercialize personal data in any form.
3. Lawful Processing Grounds
Where required under data protection laws, personal data is processed based on:
User authorization or consent
Contractual necessity
Legal or regulatory requirements
Legitimate operational interests, balanced against user rights
4. Information Sharing
User data is shared only when necessary and only with parties that support the operation of the Platform, such as:
Technical and infrastructure providers
Payment and verification service partners
Authorities or institutions when legally required
All recipients are bound by confidentiality and data protection obligations.
5. Data Protection Measures
Bitechchain applies modern security controls to safeguard user data, including:
Secure encryption methods
Controlled system access
Continuous monitoring and system audits
While no system can guarantee absolute security, we actively work to reduce risk and protect user information.
6. Data Storage and Retention
Personal data is retained only for as long as required to:
Deliver platform services
Fulfill legal and regulatory duties
Address disputes or enforce agreements
Once no longer needed, data is securely erased or anonymized.
7. Cross-Border Data Handling
Due to the global nature of digital services, user data may be processed outside the user’s country. In such cases, Bitechchain ensures safeguards aligned with applicable data protection standards.
8. Cookies and Similar Technologies
To optimize platform functionality and analyze usage, Bitechchain uses cookies and related technologies. Users can manage cookie preferences through browser settings. Further details are available in our Cookie Policy.
9. User Rights
Depending on applicable laws, users may request to:
Review personal data held by Bitechchain
Update or correct inaccurate information
Limit or object to certain data uses
Withdraw previously granted consent
Submit complaints to relevant data protection authorities
Requests may be submitted through the Contact Us page.
10. External Resources
The Platform may reference third-party websites or services. Bitechchain does not control and is not responsible for the privacy practices of external resources.
11. Policy Revisions
This Privacy Policy may be revised periodically to reflect operational, technical, or legal developments. Updated versions will be published on the Platform.
12. Contact
For questions related to this Privacy Policy or data handling practices, users may reach out through the Contact Us section of the Platform.
Bitechchain
Building trust through transparency and responsible data practices.